| A well-defined team structure ensures that everyone on the team knows their role and responsibilities, and those of their peers. Knowing who does what may not seem that important. However, knowing who is responsible for each deliverable, and where the lines of responsibility are drawn, is critical.
Clear lines of responsibility ensure that...
- Communications can be effectively directed to those who need it -- not just broadcast to the whole team;
- Problems cannot slip between two people;
- Quality is not a stepchild, as someone always owns the deliverable.
At Crux, we form each project team around a well-defined matrix, which delineates the roles and responsibilities of each person.
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